Compensation for delayed passengers on flights over three hours
Monday 23 November 2009
"The passengers affected by delays suffered similar injury consisting of loss of time, and are thus in a comparable situation to that of passengers whose flights were canceled, said the European Court of Justice in a statement.
"Passengers on a flight canceled on short term are entitled to compensation even when they are diverted by the airline on another flight, if they lose three hours or more compared to the initial duration, said she. This compensation package, under EU rules, is between 250 and 600 euros. The company may refuse compensation only if it can "prove that the delay was due to extraordinary circumstances beyond the effective control of the airline, which could not be avoided even if all reasonable measures had been taken. "